When choosing a professional cleaner for your fine Oriental rugs, you want to make sure to find a qualified company that you can trust to do the job correctly. Here are a few questions that you should ask to ensure you hire the correct company for your rug cleaning needs.
1. How long have you been in the business of cleaning fine rugs and how much experience do your technicians have? In most cases, the longer a company has been in business, the better. They obviously have been doing something right to stay in business for as long as they have. Cleaning fine rugs takes a certain expertise that can only be acquired through years of experience. Make sure their rug technicians have some years under their belts when it comes to cleaning fine rugs.
2. Is the company certified, insured, and bonded? To gain certification as a qualified rug expert one will have to carry out a wide array of testing and exercise. The principal one you will want to ask for is the IICRC. Even reliable rug cleaning companies are capable of having accidents. Making certain they are insured and bonded is going to protect you against theft or accidental damage to your rug while it is in their possession. Additionally, it will not hurt to learn if they are in good standing with the BBB.
3. What exactly is included in your service? Ask them to make clear the basic steps of a typical rug cleaning. That should provide you a solid idea of what they will be doing for your rug. From here you will have the ability to add or subtract specific services that you might need.
4. How will you charge for your rug services? Do they charge by square foot or some other criteria? Is stain removal included? Is there a fee for extra options such as deodorization or fabric protection, and if so, just how much? Getting an itemized list of services and the corresponding fees will help immensely should any invoicing confusion occur later on. Always request a written quote or estimate. This will save you a lot of headache if there is a problem after the fact.
5. Do you offer any guarantees? What happens if you are not satisfied with their work? Make sure there are provisions in case a stain returns or if an odor still remains. Most companies will be pretty accommodating if you are not satisfied. Some will offer to redo the cleaning at no cost, include additional services at no cost, or give an additional discount. These will vary depending on the company.
If, and only when, these and any additional questions you may have have been answered to your satisfaction should you hire any specific rug cleaning company. Keeping your fine Oriental rugs maintained at home in addition to having a reliable professional cleaner give it a thorough hand washing every couple of years are the key to a long life for your rug.
For more information For a free quote To get a free quote To ge a free estimate For booking info in these areas please visit Rug Cleaning Akron or Rug Cleaning Richmond
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